Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us at

Gran Via Salobrar 11,
07180 Santa Ponsa, Spain
by means of a clear statement (eg a letter sent by post or e-mail) about your decision to withdraw from this contract.

In order to maintain the cancellation period, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Consequences of the cancellation

If you withdraw from this contract, we will send you all payments we have received from you, including delivery charges (except for the additional costs that result from choosing a different delivery method than the standard delivery we offer), immediately and at the latest within fourteen days from the date on which the notification was received by us about your cancellation of this contract. For this repayment, we will use the same payment method that you used in the original transaction, unless otherwise agreed with you; you won’t be charged for this repayment fees. We can withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any case not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is granted if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods, if this loss of value is due to a non-necessary way of examining the nature, characteristics and functioning of the goods.